All those customers who have registered on the National Customer Preference Register, formerly known as “Do Not Call Registry,” will get relief from all the commercial communications from Sept 27, 2011 the Telecom Regulatory Authority of India said.
TRAI said it has identified seven categories, namely banking and financial products, real estate, education, healthcare, consumer goods, automobiles, communication and entertainment, tourism and leisure to telemarketing calls and “relevant clauses of the regulations have been modified and regulations are taking place from September 27. “
“DOT has provided the number ‘140 ‘number to be assigned to telemarketers. Access Providers (operators) have to take the relevant provisions of its network before the allocation of resources to telemarketers serial numbered ‘140’ on both networks and wireline, “said TRAI
In order to curb the menace of nuisance calls last year, TRAI had recommended imposing a heavy fine of up to Rs. 2.5 lakh for violation of the telemarketing companies for making unsolicited calls to customers who have registered on the “Do Not Call Registry.”
Recently, TRAI has disconnected over 72,000 telephone connections of registered telemarketers and more than 118,000 of the unregistered telemarketing companies for violating the guidelines related to calls and messages upto May 2011.
According to an official statement, more than 130 million mobile users registered with the National Do Not Call Registry till August 25